The client

Charter Communications is a telecommunications & mass media company that offers its services to consumers & businesses. When Charter merged with Time Warner Cable, they conducted business under the branding of Spectrum. 

The challenge

We needed to modernize the look of the current website while creating a UX/UI that would allow Spectrum’s customers to view and manage their account & services in a simple, user-friendly way.

The approach

We assisted with the creation of the wireframes, which allowed us to develop a strong user experience strategy, which later helped to create the overall UI design.

Art Direction & UI Design

UX Design

The results

The UX

The improved UX increased their customers' online account use

The UI

The deadline

We were able to design and deliver UX & UI within the tight deadline that we had